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T&CS/GDPR/WITHDRAWAL
What are the general conditions of sale?
You can read (carefully) our exciting general terms and conditions of sale here.
What is the right of withdrawal?
Distance selling legislation gives you the right to change your mind within 14 days of receiving your goods. When you exercise your right of withdrawal, we will refund your entire order (if you paid shipping costs, they will also be refunded), but yo
What is GDPR?
The General Data Protection Regulation (GDPR) is a European regulatory text which governs the processing of personal data (collection and use).In a nutshell, we have a duty to explain to you what we do with your personal data (and we tell you everyth
How do I exercise my right of withdrawal?
Distance selling legislation gives you the right to change your mind within 14 days of receiving your goods. When you exercise your right of withdrawal, we will refund your entire order (if you paid shipping costs, they will also be refunded), but yo
Can I refuse cookies?
Yes, of course! When you first log in to the website https://www.biostime-nosmarques.com, a banner asking you to accept cookies will appear at the bottom of your screen. It also allows you to learn more about cookie management and provides a link to
What do you do with my personal data?
We collect data to be able to process your orders, but also to know you better and therefore communicate with you better.Please note, you have the right to modify or delete this data by simply sending a request through our contact form
How can I modify or delete my personal data?
You can have your data modified or deleted by simply sending a request through our contact form To understand everything about the use of your personal data and the GDPR, click here!